We take the information you provide to us very seriously, and we strive to put you in control of decisions around your information.
When you register for, browse and use our Properties, you may provide to DTBC what is generally called “personally identifiable information” or “personal data” (such as your full name, email address, mailing address, or telephone number) that can be used to identify you. At DTBC, we call this data “Personal Information”.
The Site currently offers three types of accounts as set forth in the Terms and Conditions. When you register for an Account, we may ask you for certain Personal Information.
We may collect usage information about your use of certain features on our Properties, such as the Users’ site progress in the curriculum, and the amount of time spent in each level, such as all downloaded products. This enables us to better tailor educational experiences that are most appropriate for you.
We make available certain features on our Properties that allow other Users to provide us information about you. This information may include Personal Information. Generally, this occurs when parents or teachers provide information relating to a Child User. For example, a parent may register an account for their child and provide us with certain information, such as the Child’s User name.
We may collect and use information about your location (such as your country) to provide you with tailored educational experiences for your region, but we don’t collect the precise geo-location of you or your device. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.
To create your best Site experience and deliver customized content, we and our third-party service providers use a variety of technologies, such as cookies, that automatically collect certain Site usage information, such as browser type, operating system, the page served, and your IP address. If you disable certain technologies, parts of the Site, such as the ability to track your child and/or student’s progress, may not work. When you use our Site and/or download and use one of our downloadable applications (“Apps”), we and our service providers may track and collect usage data, such as the date and time your device accesses our servers and what information and files have been downloaded based on your account.
DTBC uses the information you provide or that we collect to enhance our relationship with you and to operate, maintain, enhance, and provide all of the features and services found on our Properties. If you have given DTBC consent, we may use your Personal Information to provide you with information about DTBC’s features, services and other offerings that may be of interest to you. Further, we will use your information to help administer the Site’s functionality for you, such as contacting you via electronic mail as part of the password recovery process. Under certain circumstances and if we obtain your consent (for example, if you submit a testimonial and agree to make it public), we may post your Personal Information on our Properties.
DTBC uses all of the information that you provide or that we collect from Users to understand and analyze the usage trends, learning behaviors, and preferences of our Users, to improve the way the Properties work and look, and to create new features and functionality. For more information, please see the “Technologies” section, below.
DTBC will not share Personal Information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. You can grant us permission to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with DTBC. In these cases, we will only provide to these third parties the information you have authorized or asked us to share to these third parties.
Unless we receive a deletion request, we will retain your information for as long as your account is active or as is reasonably useful for operational purposes.
DTBC uses information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
To provide a personalized learning and high-quality experience for our Users, we may use various technologies that automatically record certain technical information from your browser or device, including standard log files, web beacons, or pixel tags. This technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, clickstream data, operating system, and the dates and times that you visit the Website. We do this to better understand how our Users are using our Website so we can improve site functionality and the services we offer you.
Like most websites, whether or not you are a registered member, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Our Site may remember information about your activities on a website and enable us to provide you with a more personalized learning experience. DTBC may use both session cookies and persistent cookies. A session cookie disappears automatically after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Website. You can, however, remove a persistent cookie at any time. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. However, without cookies you will not have access to certain services and features on the Website.
DTBC also uses Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site may use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. Please consult your browser’s “Help” function to learn more.
DTBC takes great care to protect the information you provide us. We do not rent or sell Personal Information that we collect from Users with third parties. We also take great measures to restrict any collection or disclosure of Personal Information from children less than 13 years of age.
We provide certain features that may allow you to share information with other Users. For example, you may choose to populate your profile with your name, short biography, and location. Or you may ask questions that are visible to other Users of DTBC. Whenever you share information with other Users of our Properties, any Personal Information that you choose to include in, or is associated with, such User Postings will be accessible by such Users. As with most online services, once you make your Personal Information available to others in any of these ways, it may be collected and used by the recipients without restriction.
Some of our Users choose to connect their DTBC account with social networks. This functionality is entirely optional. Unless we get your express authorization to do so, DTBC will not disclose your Personal Information through a social network or similar service (like Facebook or Google). To control the information that you share, you have the option of modifying your DTBC or social network settings or disconnecting your social network account from your DTBC account.
We may share anonymous or aggregate data to improve our services and learn more about our Users.
In certain occasions, DTBC may work with business partners to improve our services or offerings. We may disclose automatically collected and other aggregate non-Personal Information to authorized business partners to conduct research on online education or assist in understanding the usage, viewing, and demographic patterns for certain programs, content, services, promotions, and/or functionality on our Properties.
DTBC may also disclose User information if required to do so by applicable Federal or State law, or if we have a good-faith belief that such action is necessary to comply with local, state, federal, or other applicable laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant, or administrative request. In some cases, we may make such disclosures without first providing notice to Users.
In the event that DTBC is acquired by or merged with a third-party entity, we may transfer or assign the information that we have collected from Users as part of such merger, acquisition, sale, or other change of control.
DTBC may disclose information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect DTBC from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of our Properties; or to protect the rights, property, or personal safety of DTBC, our Users, or others.
You may always decline to share your Personal Information with DTBC. Registration is not required to view most of our sample content. If you decline to register, however, DTBC will not be able to provide to you certain features and functionalities found on our Properties. You may later enable or access those features by providing DTBC with the necessary Personal Information.
We want you to have access to your information, so that you can help keep it as accurate as possible. If you register and provide DTBC with Personal Information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page. Parents can modify or delete Child User accounts. If you experience any difficulties in this process, please contact us as described below. When you edit or ask to have your Account information deleted, the changed or deleted information may nonetheless persist internally in our databases, for our administrative and recordkeeping purposes. Changing setting options may not result in immediate changes to the settings, which are subject to our operations and maintenance schedules.
Protecting the privacy of young children is especially important to DTBC. For that reason, we created certain features designed to help protect Personal Information relating to children who are less than 13 years of age (“Child Users”). DTBC does not knowingly permit Child Users to register directly for our Properties without parental consent in compliance with the Children’s Online Privacy Protection Act. If DTBC learns that Personal Information of a Child user has been collected on our Properties without parental consent, then DTBC will take appropriate steps to delete this information. If you are a parent or guardian (“Parent”) and discover that your child under the age of 13 has a registered account with our Properties without your consent, please alert DTBC at email@example.com and request that we delete that child’s personal information from our systems.
Child Users cannot register for a DTBC account themselves. If a Child User attempts to register for our Properties, DTBC will request the email address of that Child User’s Parent in order to seek consent from that Parent. No information about Child Users is retained during their registration attempt, except the Parent email address for purposes of seeking consent.
If you are a Parent, you may provide consent for your child’s registration by first registering yourself on our Properties. Once registered, you can create a restricted account for your Child User, monitor the data on your Child User’s account, or revoke a child’s permission to use the Properties by deleting the account. The Parent can also authorize Child Users to use our internal messaging services, if any, to communicate with other Users, Teachers, or Parent. For example, when a Parent authorizes their Child to use our messaging tools to communicate with another Site member, the Child could disclose their Personal Information to others. Thus, Parents authorize us to collect, store, and distribute the Child’s Personal Information to Site members as expressly designated by the Parent. Additionally, we may link certain information collected through a variety of technologies that automatically collect certain information whenever a Child interacts with the Site. To the extent permitted by law, we may also share a Child’s Personal Information: (i) With our service providers; (ii) With a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); and (iii) As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Alternatively, your child can be registered to use the Properties through classroom or organization, or through an integration with the Properties that is supported by the child’s classroom or organization, or by teachers, tutors and other similar adults who assist in the educational process (“Teachers”) who have taken steps to obtain parental consent. Parents always have the option to delete their Child User’s account.
DTBC attempts to restrict a Child User’s access to certain features that could result in disclosure of Personal Information by the Child User. A restricted account limits sharing and displaying private information about the Child User in various ways, including:
Some other features of our Properties may, however, permit a Child User to enter free-form text through which the Child User could enter Personal Information that would be visible to other Users. This may occur, for instance, if a Child User enters Personal Information in answering an exercise problem or creating other projects on our Properties. If you are the Parent of a Child User, please advise your Child User of the risks of posting Personal information on our Properties or any other online services, as information posted may be used by others without restriction.
As a Parent, you have the ability to control information about your Child User. To review, update, or delete information collected from your Child User, you can do so in the “Your Children” section within your account. To refuse future collection or use of your child’s Personal Information, you can delete your Child User’s account or contact us at firstname.lastname@example.org.
If you are under the age of 18, or the parent of a User under the age of 18, residing in California, you are entitled to request removal of content or information you have posted on our Properties. If you would like to request removal of your child or your content or information, please email us at email@example.com for assistance, or you can delete specific information (or delete your or your child’s account) directly. Please note that removal of your content or information does not ensure complete or comprehensive removal, as there may be de-identified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable federal and state laws.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. For example, we may ask you to provide certain Personal Information to confirm your identity, and we may require that you create and use a password to access certain parts of our Properties. You should create and maintain a strong password to help ensure the security of your account.
We try to ensure that our Properties and information sent to us are safe, but no security measures are perfect. We cannot warrant the security of information you transmit to us, and you use our Site and provide us with your information at your own risk.
DTBC uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your Personal Information and other information we maintain in connection with our Properties. We cannot, however, ensure or warrant the security of any or all of the information you transmit to DTBC, and you do so at your own risk. Once we receive your transmission of information, DTBC makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL) or similar technologies. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We will notify you electronically or via the Properties if DTBC experiences a data security incident that could affect you.
If we learn of a data security incident that compromises or appears to compromise your Personal Information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on our Properties if a data security incident occurs
At DTBC, we only use Personal Information as needed for the purposes for which it was collected or where you have consented to our use of Personal Information relating to you. We take reasonable steps to ensure that the Personal Information we store and use is accurate, complete, and up-to-date. If you discover that Personal Information or other data pertaining to you is inaccurate, incomplete, or out-of-date, please update your account information or contact us as outlined below.
Our Properties are operated and managed on servers located within the United States. If you choose to use our Properties from the European Union or other regions of the world with laws governing data collection and use that differ from U.S. law, then you acknowledge and agree that you are transferring your Personal Information outside of those regions to the United States and that, by providing your Personal Information on the Properties, you consent to that transfer.